Request Account & Data Deletion
We value your privacy. Learn how to delete your account or submit a request under Google Play policy and DPDP Act 2023.
🔒 256-Bit Encrypted Data Handling | DPDP Act 2023 Compliant
Method 1: In-App Account Deletion
Fastest & recommended method for active app users
If you currently have the Converso App installed on your device, follow these 4 simple steps to delete your account directly:
1
Open Converso App on your mobile device.
2
Navigate to Settings → Profile.
3
Tap "Delete Account" at the bottom of the page.
4
Confirm deletion. Your credentials, active sessions, and personal data will be instantly deleted.
Method 2: Interactive Web Request Form
For users who uninstalled the app
Data Handling & Transparency Grid
Clear breakdown of data deletion vs statutory retention
What gets permanently deleted
- ✓ User account & profile details
- ✓ Login credentials & passwords
- ✓ Authentication tokens & sessions
- ✓ Profile picture/avatar
- ✓ Device push notification tokens
What is retained & why
- • Invoices and transaction receipts (retained for accounting and statutory tax compliance under applicable laws).
Processing SLA: Web requests are fulfilled within 7 business days. In-app deletions take effect immediately.
Frequently Asked Questions (Accordion)
Answers regarding data lifecycle and account recovery
Can I recover my account after deletion?
No, deletion is permanent. All personal credentials and account details are erased.
What happens to team data if I am a business owner?
Ownership must be transferred before deleting the owner account to ensure uninterrupted workspace access for remaining team members.