WhatsApp API + CRM
Keep event dates, requirements and conversations together.
All use cases
Converso for event businessesKnow the event brief.
Know the event brief.
Before you make the call.
Keep event inquiries, proposals and follow-ups moving while your team focuses on the experience.
For wedding planners, venues, event organisers and premium service providers.YOUR NEXT SALES CONVERSATIONIllustrative event inquiry
AM
Ananya Mehta
Qualified inquiry- Occasion
- Wedding
- Event month
- December
- Guest count
- 250 guests
- Requirements
- Venue & planning
NEXT STEP FOR YOUR TEAMDiscuss the brief. Confirm availability.
A useful brief for your next client conversation.
WhatsApp campaigns
Share relevant venues, ideas and packages.
Automation workflows
Follow up from the first brief to booking confirmation.
01 / ONE EVENT. EVERY NEXT STEP.Select a stage to see how it works.
From an event idea.
To a clearer booking conversation.
Your team sets the rules.
Converso handles the repeatable follow-ups.
EXAMPLE WORKFLOW / Event inquiry
Capture the details your team always asks.
WHEN THIS HAPPENS
A client asks about an event or venue.
Converso can
- 1Ask about occasion, date, location and guest count.
- 2Capture the budget and required services.
- 3Save the event brief with the inquiry.
Your team takes it from here
Review the scope and check availability with your team.
Your events teamExample WhatsApp conversation
CLIENT CONVERSATION
Hi Ananya! What’s the occasion, event date and expected guest count?
A December wedding for around 250 guests.
Event brief capturedCheck service fit and availability
Example flows configured around your stages, message content and contact permissions.
02 / CAMPAIGNS WITH A REASON TO REPLYInspire the right clients.
Inspire the right clients.
Start the next conversation.
Use saved requirements and tags to organise audiences for your WhatsApp campaigns.
01
Event inspiration
WHO IT’S FOR
Opted-in clients planning a similar occasion.
EXAMPLE MESSAGE
Planning your wedding? Here’s a recent celebration we helped create. Want to discuss your ideas?
Start a planning conversation
Show work that matches the client’s occasion.
02
Venue visit invitation
WHO IT’S FOR
Interested clients who haven’t visited your venue.
EXAMPLE MESSAGE
Want to see the venue before deciding? Reply with a preferred day to arrange a visit.
Arrange a venue visit
Help clients take the next practical step.
03
Corporate event follow-up
WHO IT’S FOR
Opted-in corporate contacts with relevant event needs.
EXAMPLE MESSAGE
Planning your next team event? Share the date and guest count to discuss suitable options.
Collect the event brief
Reconnect around the next business occasion.
The campaign starts the conversation. Your team follows up with the customer’s context.
03 / A CLEARER PICTURE FOR YOUR TEAMKeep the details.
Keep the details.
Lose the guesswork.
At your desk or on the move.
Your team can work from iOS and Android.
Continue the conversation.
Keep guest counts, event requirements and client feedback together.
Give each lead an owner.
Give each inquiry a planner or sales rep responsible for follow-up.
See which inquiries progress.
See which inquiries reach consultations, proposals and confirmed bookings.
04 / MAKE IT WORK FOR YOUR BUSINESSYour event services.
Your event services.
Your ideal clients.
Your booking process.
Build the flow around how your team actually sells.
- 01
Choose your qualification questions.
Occasion, event date, location, guest count, budget and services required.
- 02
Define the next steps.
Set Hot, Warm or Cold labels, assignments and follow-up messages.
- 03
Connect campaigns with conversations.
Bring connected ad and website inquiries into the same process.
Choose the support you need.
Compare plans Starter for CRM and campaigns. Growth adds WhatsApp and email automation.
Growth+ adds Meta campaign setup, creatives, CAPI integration and automation setup.
Your next booking
starts with a clear brief.
See how Converso can support your business, from inquiry to customer.
Explore other use cases