WhatsApp API + CRM
Keep client requirements and conversations together.
All use cases
Converso for interior businessesMore time designing.
More time designing.
Less time chasing leads.
Understand each project before the first call. Keep clients engaged from inquiry to approval.
For interior studios, modular kitchen brands and renovation teams.YOUR NEXT SALES CONVERSATIONIllustrative project inquiry
MS
Meera Shah
Qualified inquiry- Project
- 3 BHK interiors
- Budget
- ₹12 lakh
- Location
- Vadodara
- Start date
- Next month
NEXT STEP FOR YOUR TEAMDiscuss the brief. Plan a consultation.
Start with a project brief, not a blank page.
WhatsApp campaigns
Share relevant projects with interested homeowners.
Automation workflows
Follow up from consultation to proposal approval.
01 / ONE PROJECT. EVERY CONVERSATION.Select a stage to see how it works.
From a first idea.
To a project ready to start.
Your team sets the rules.
Converso handles the repeatable follow-ups.
EXAMPLE WORKFLOW / Project inquiry
Get the essentials before the first call.
WHEN THIS HAPPENS
A homeowner asks about your interior services.
Converso can
- 1Ask about rooms, scope, budget and location.
- 2Capture possession and preferred start dates.
- 3Save the brief with the client’s inquiry.
Your team takes it from here
Review whether the project fits your services.
Your interior studioExample WhatsApp conversation
CLIENT CONVERSATION
Hi Meera! What space are you planning to design, and when would you like to start?
A 3 BHK next month, with a ₹12 lakh budget.
Project brief capturedReview project fit
Example flows configured around your stages, message content and contact permissions.
02 / CAMPAIGNS WITH A REASON TO REPLYYour work deserves
Your work deserves
the right audience.
Use saved requirements and tags to organise audiences for your WhatsApp campaigns.
01
Portfolio showcase
WHO IT’S FOR
Opted-in homeowners with similar property types.
EXAMPLE MESSAGE
Planning your 3 BHK interiors? Here’s a recent project. Would you like to discuss your space?
Start a design conversation
Show relevant work before asking for a meeting.
02
Consultation invitation
WHO IT’S FOR
Interested homeowners who haven’t booked a consultation.
EXAMPLE MESSAGE
Ready to plan your interiors? Reply with a convenient day for a consultation.
Arrange a consultation
Turn interest into a clear next step.
03
Possession follow-up
WHO IT’S FOR
Opted-in clients approaching their recorded possession date.
EXAMPLE MESSAGE
Getting your new home soon? Let’s revisit your interiors requirements and preferred start date.
Refresh the project brief
Reconnect when the timing matters.
The campaign starts the conversation. Your team follows up with the customer’s context.
03 / A CLEARER PICTURE FOR YOUR TEAMKeep the details.
Keep the details.
Lose the guesswork.
At your desk or on the move.
Your team can work from iOS and Android.
Continue the conversation.
Keep budgets, room requirements and client conversations together.
Give each lead an owner.
Know which designer or sales rep owns the next conversation.
See which inquiries progress.
Track inquiries, consultations and proposals through your deal stages.
04 / MAKE IT WORK FOR YOUR BUSINESSYour design services.
Your design services.
Your ideal projects.
Your process.
Build the flow around how your team actually sells.
- 01
Choose your qualification questions.
Project type, rooms, location, budget, possession date and preferred start date.
- 02
Define the next steps.
Set Hot, Warm or Cold labels, assignments and follow-up messages.
- 03
Connect campaigns with conversations.
Bring connected ad and website inquiries into the same process.
Choose the support you need.
Compare plans Starter for CRM and campaigns. Growth adds WhatsApp and email automation.
Growth+ adds Meta campaign setup, creatives, CAPI integration and automation setup.
Your next project
starts with a conversation.
See how Converso can support your business, from inquiry to customer.
Explore other use cases